Shipping & Returns
How long will it take to get my order?
Shipping Rates
Help! My phone's wallet checked out using an old address.
We cannot cancel orders after they are received including subscription renewals because they are processed immediately (this doesn't mean they are picked up, but processed among hundreds of boxes that cannot be sorted through)and they are waiting on a loading dock waiting to be scanned. We suggest you contact someone at your former address. Email us to change your address in our system for future orders. Please check that all your information is 100% correct before submitting your order to avoid errors.
Help! Tracking shows that my package was delivered but I haven't received it.
- Leave a note with your mail carrier in your mailbox ASAP. Your local carrier will remember if a neighbor may have mistakenly received it.
- Is it possible another family member picked it up?
- Was there a key in your mailbox? Delivered to a Parcel Locker?
- Is it at your apartment clubhouse?
- Contact your local post office to ask for a record of the GPS scan to show the location it was delivered on the map of your neighborhood.
International Shipping
Return Policy on Website Orders
- Most products that are sealed, unopened, and in new condition within 14 days of receipt.
- Customers are responsible for return shipping costs.
- Returns must be received within 14 days of delivery.
- A $7 restocking fee will apply, and original shipping fees are non-refundable.
- Bralettes (must be unworn with original tags attached).
- Items sold in Bundles and Kits (e.g., Milk Maker Kit, Try Me Kit, Sampler Pack, etc.).
- Passive Pumps
- Panties
- Hydromom
- Single-serving Protein Powder
Subscription Policy
- Subscriptions must be canceled before the renewal date to avoid being charged for the next shipment.
- Once an order renews, it cannot be canceled or refunded.
- To manage or cancel your subscription, please refer to our policy or contact our customer service team at hello@boobiesuperfoods.com.
We’ve partnered with Onward to provide our customers with carbon neutral shipping protection on future purchases and our 30-day satisfaction guarantee on your purchase. When you add Onward to your order, you’ll be protected against lost or damaged packages(does not cover theft).
You’ll also have 30 days after your purchase to try our products with free returns. If you are dissatisfied, Onward will work with us to make it right. Onward covers the subtotal minus shipping of the order on returns of new items and we provide store credits for open products.
Our shipping carriers are notified of delivery issues, if the results of their investigations verify it was delivered correctly no refunds issued, only store credits. Theft is not covered.
How do I file a claim?
You can email us at hello@boobiesuperfoods.com.com to have us assist you with a claim.
Who does Onward partner with to make shipments carbon neutral?
Onward has partnered with Cool Effect, a 501c non-profit climate change organization, to neutralize carbon emissions from your shipments covered with Onward. When you add Onward to your order, you’ll be automatically taking action against climate change.