Shipping & Returns
Colson Health, Inc. processes, fulfills and ships orders within 24 hours for orders placed Monday - Thursdays. Orders placed on Friday after 9 am PST through Sunday will process and ship on the following Monday. We use USPS Priority, UPS/FedEx ground and first-class mail and tracking will be provided according to each vendors’ standards. Most customers receive their order within 2-5 business days depending on location, weather conditions, and high traffic holiday seasons. We are closed for major holidays and ship the following day. We cannot cancel orders after they are received including subscription renewals because they are processed immediately (we are faster than Amazon LOL) and they are waiting on a loading dock waiting to be scanned.
All U.S. orders over $60 US Dollars ship for free. All U.S. orders $59.00 or less will ship for a flat rate of $7.00 via Priority Mail, first class, or UPS/FedEx ground for larger orders. For orders that contain a Subscriptions, we offer free shipping. Tracking is provided once your order is fulfilled. Please note that it may take up to 12 hours for your tracking number to be live in each shipping vendors system.
We only ship Internationally to Canada. All Canada orders over $85 ship for free. All Canada orders $84.99 or less ship for a flat rate of $25 which is applied automatically at checkout. (We are not responsible for duty and export fees which USPS and FedEx charge as your items go through customs). Please email us at email@example.com for cost if interested in an international subscription of our products. Most international packages arrive in 7-10 days.
Return Policy on Website Orders
Subscription items will ship automatically unless you cancel prior to the renewal date. By placing this order you are authorizing us to charge your card for future orders at the frequency and quantity you selected. Please cancel recurring orders before they renew because orders cannot be canceled once the order renews. Please refer to our policy or contact customer service to assist you to manage your account at firstname.lastname@example.org