Shipping & Returns
How long will it take to get my order?
Help! My phone's wallet checked out using an old address.
We cannot cancel orders after they are received including subscription renewals because they are processed immediately (this doesn't mean they are picked up, but processed among hundreds of boxes that cannot be sorted through)and they are waiting on a loading dock waiting to be scanned. We suggest you contact someone at your former address. Email us to change your address in our system for future orders. Please check that all your information is 100% correct before submitting your order to avoid errors.
- Leave a note with your mail carrier in your mailbox ASAP. Your local carrier will remember if a neighbor may have mistakenly received it.
- Is it possible another family member picked it up?
- Was there a key in your mailbox? Delivered to a Parcel Locker?
- Is it at your apartment clubhouse?
- Contact your local post office to ask for a record of the GPS scan to show the location it was delivered on the map of your neighborhood.
Return Policy on Website Orders
For the safety of our customers, once an order is delivered BOOBIE* Bar, , BOOBIE* Bears, Pump to the Max™, Protein Bowls, all forms of single-serving BOOBIE* Body shakes, and Bundles (Welcome Kits, Motherloads, Fit Kits) sales are final and not eligible for returns. We do accept returns on unopened (outer safety seal intact) BOOBIE* Body tubs, sealed Hydromom bags, and unused shaker bottles/quenchers.
All return shipping charges will be paid by the customer and are subject to a $7 restocking fee. Returns must be received within 14 days and refunds will exclude any shipping fees paid. Shipping charges will apply if the return causes the order to be <$65 and will be subtracted from your refund. We encourage all our customers to use our sampler pack as an option in choosing their favorite flavor(s) or Welcome Kit which includes a "taste" of all our products.
Subscription items will ship automatically unless you cancel prior to the renewal date. By placing this order you are authorizing us to charge your card for future orders at the frequency and quantity you selected. Please cancel recurring orders before they renew because orders cannot be canceled once the order renews. Please refer to our policy or contact customer service to assist you to manage your account at email@example.com